Better connecting with diverse audiences

Not everyone who needs aged care speaks and reads English.

Two men standing

The Australian Government Department of Health wants to make it easier for senior Australians to access the aged care information they need in their chosen language, and easier for you to provide it.

To assist, we’re providing a free translation service to make it easier for you to translate or interpret information on the care and services you provide. This service is available for audiences with diverse needs and backgrounds such as multicultural communities, people who are deaf or hard of hearing, people who are blind or have low vision and Aboriginal peoples and Torres Strait Islanders.

The ‘Better connecting with diverse audiences’ website will include tools and resources in many languages over the coming months.

Contact with what tools, information or services you need, or fill out the form below.

Please note your enquiry will be covered by our privacy policy

Contact us

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In this box, please outline for us how we can help you with translation or interpreting services.

  • What services do you need - translation or interpretation, or both?
  • What types of materials do you need? Examples include videos and brochures.
  • When do you need the translated or interpreted products by?
  • How many products do you need translated or interpreted?
  • What language(s) do you need translation or interpretation for?
  • Where will these materials be used? Examples include print and social platforms.
  • Is there any important information we need to know? For example, maximum file size, brand guidelines.

Once your request has been placed, you will receive a confirmation email from our team. If you have any questions please contact

Make sure to include your unique submission ID if you have submitted a form.