An Australian Government-subsidised aged care provider delivering care under one or more of the following programs:
- Commonwealth Home Support Programme (CHSP)
- Support at Home
- Respite Care
- Transition Care Program (TCP)
- National Aboriginal and Torres Strait Islander Flexible Aged Care Program
- Multi-Purpose Services (MPS)
- Disability Support for Older Australians (formerly Continuity of Support program)
- Care finders.
An approved peak body including:
- Ageing Australia
- COTA Australia
- Federation of Ethnic Communities Councils of Australia (FECCA)
- LGBTIQ+ Health Australia (LHA)
- Older Persons Advocacy Network (OPAN)
Members of the Partners in Culturally Appropriate Care (PICAC) program are also eligible.