You are eligible for this service if you are

An Australian Government-subsidised aged care provider delivering care under one or more of the following programs:

  • Commonwealth Home Support Programme (CHSP)
  • Support at Home
  • Respite Care
  • Transition Care Program (TCP)
  • National Aboriginal and Torres Strait Islander Flexible Aged Care Program
  • Multi-Purpose Services (MPS)
  • Disability Support for Older Australians (formerly Continuity of Support program)
  • Care finders.

An approved peak body including:

  • Ageing Australia 
  • COTA Australia
  • Federation of Ethnic Communities Councils of Australia (FECCA)
  • LGBTIQ+ Health Australia (LHA)
  • Older Persons Advocacy Network (OPAN)

Members of the Partners in Culturally Appropriate Care (PICAC) program are also eligible.

FAQs

You're an Australian Government-subsidised aged care provider, peak body or PICAC.

Only aged care providers (or peak bodies) can request a translation through the service. We recommend contacting your aged care provider to request a translation on your behalf.

How the service works

Check if your organisation is eligible for the service

Check your eligibility

Check your materials are eligible and get them ready

Check your materials

Complete the online request form or call us on 1800 271 034

Request a translation

We get in touch within 48 hours

We will contact you to discuss your requirements

You receive your translation

We translate your eligible materials and return them in the required formats.