Free aged care translation service.

Older people seeking aged care services come from diverse communities and speak many different languages. 

Ensuring all older Australians can access clear information about aged care services is essential. 
This free translation service helps aged care providers to support older people whose preferred language is not English. It also supports culturally safe, appropriate and inclusive care, in line with the Aged Care Quality Standards.
 

FAQs

You can submit a request through our website here, or by emailing diversityagedcare@health.gov.au

No, this is a free service subsidised by the Australian Government Department of Health, Disability and Ageing.

We offer translations in 70+ languages, including Aboriginal and Torres Strait Islander languages.

How the service works

Find out how to access the service, how to prepare for a translation request, and what happens next.

Check if your organisation is eligible for the service

Check your eligibility

Check your materials are eligible and get them ready

Check your materials

Complete the online request form or call us on 1800 271 034

Request a translation

We get in touch within 48 hours

We will contact you to discuss your requirements

You receive your translation

We translate your eligible materials and return them in the required formats.